Your First Visit

Martinez, GA

How your first visit is scheduled is determined by your interests, needs, and any symptoms you may be experiencing. Your first visit to Augusta SmileCare establishes an important foundation for our relationship with you. Below are some general issues that prompt our patients to contact us. We hope this information is helpful.

If you do not yet have an appointment, we welcome you to call us, and we’ll figure out the perfect first appointment for you. 

Comprehensive Examination

If it’s been a while since your last dental visit, we recommend a comprehensive oral examination and radiographic (x-ray) survey. This visit allows us to thoroughly understand your dental health and determine the best cleaning and treatment plan for you. Expect this appointment to last 60 – 90 minutes. In future visits, routine cleanings will be quicker.

The exam does much more than evaluate the current state of your teeth. Your dentist will assess the health of the jaw bone, bone levels around the teeth, joint function, gum wellness, and overall health of the softer tissues of the mouth. If you prefer not to have your cleaning at the same appointment as your comprehensive examination, we’ll reserve time for your dental cleaning at your next visit.

Routine Cleaning With New Patient Examination

Due for your cleaning? Ready to get it? If it has been within a year since your last cleaning, and you are unaware of any new issues (like discomfort or a broken tooth), your first visit will include a new patient comprehensive oral examination along with time for your dental hygienist to provide a gentle, routine dental cleaning. Expect this first appointment to last at least 90 minutes and up to two hours, depending on the complexity of past dental treatment, needs, or just time to answer your questions and discuss options. After establishing yourself as a patient of record in our office, future cleaning appointments will be faster, and you’ll be out within an hour.

Problem-Focused Limited Exam

Sometimes, a patient can become worried about a sudden change in their mouth and need to see a dentist to help with an urgent issue or prevent a problem from becoming urgent. If you suddenly break a tooth, have a toothache, discover a change in your mouth, notice a bitter taste, lose a filling or crown, or experience any number of other problems that are normal for us to solve but not normal for you to experience, contact our office for an appointment.

After the worrisome matter is calmed down, we’ll schedule your comprehensive exam and see what we can do to minimize unwelcome dental surprises in your future.

Second Opinion / Consultation

We offer consultations for second opinions or detailed discussions after a comprehensive examination. Our goal is to educate you about your options. If you have received a surprising treatment plan elsewhere, we are happy to offer a second opinion. We provide an unbiased treatment plan by taking our own x-rays and not viewing the previous plan.

Our office is frequented by patients who know that Dr. Massey and Dr. Dyer treat patients according to how they would want to be treated. We do charge for second opinions, as we provide the same dedicated time to you as we do to our comprehensive examination patients.

Treatment solutions and opinions in healthcare can vary. If you come to us for a second opinion, we will render our treatment plan without seeing what has been recommended to you elsewhere. This ensures you receive the most unbiased opinion. You may opt to remain a patient in our practice, return to your prior dentist, or seek another opinion. We respect your choice to make the decision that is best for your well-being. Second opinions are often sought by patients seeking cosmetic dentistry, implant placement, and IV sedation.

Did You Know That Your Appointment Is Actually A Reservation?

Yes, to respect your time and to do our best, individual appointment time is a reservation.

When you schedule an appointment to see Dr. Massey, Dr. Dyer, or your hygienist, the time is determined by the procedure scheduled and exclusively reserved for you. Periodically unforeseen circumstances, like illness or family matters, can occur, which necessitates revising your reservation. In such circumstances, to give your reserved time to another patient desiring to see the hygienist or dentist, we request that you provide our office with three business days’ notice.

Another service that we provide to many of our patients with quick-to-shift schedules is to join our “VIP” Patient System. Attorneys with sudden court demands, real estate agents with last-minute closings, flight attendants with on-call schedules, truck drivers picking up extra loads, and a variety of other professions make keeping reserved appointments difficult. In these cases, we are happy to work around you! If appointment reservations become cumbersome, we’ll work with you on a “VIP” notice, checking in with you 24 hours in advance to see if the appointment we’ve been able to arrange will match your busy schedule.

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